Top 5 Most Asked Questions About Working With A Business Coach

August 7, 2009

1. How often should I meet with a coach? – The ideal coaching situation is weekly sessions for 8 to 12 months.

2. Why 8 to 12 months? – Let me put it this way, it has taken you years to become the person you are today. A lot of habits and ways of thinking won’t change over night.

3. What will we be working on? – We will focus on whatever your needs are. All coaching plans are customized for our clients. However, we will focus planning, sales, marketing, and customer retention as core pieces of our sessions.

4. How much is this going to cost? – Look at it like this, what is it going to cost you not to do it? Our average client invests between $1,000 and $3,500 per month with us. For that, our average client earn a 432% Return On Investment. Some clients have seen as much as a 5,000% ROI. The best part is that we teach you skills that you can apply for life. The ROI should be endless. One last point, if you have a degree, how much did you pay for it? And what is it returning for you? Our coaching is directly applied back to your business each week. No wait for a return on this investment.

5. So how do I get started? – Simple. Just call us today (636-577-5005) and schedule a FREE Session. In that free session, we will review your business, sales, marketing, and your goals. We will then brainstorm some ideas and if it makes sense, we will get you started that day with some strategies to start working on.

One last thing, you won’t be alone anymore. We will be right there for you to help you every step of the way.

6 Things Your Should Know About Having a Business Coach

August 6, 2009

1. You will make less mistakes – A business coach is someone who has successfully started and maintained their own business as well as worked with dozens or even hundreds of business owners. So they have seen or experienced first hand the most common mistakes in business. Learning these mistakes on your own is often expensive, but more importantly, it takes time to learn that you are doing it wrong and it takes time to recover. Skip all that waste of time and money and learn from an expert.

2. Make more PROFITS! – Business coaches are trained on every aspect of your business. They are professionals a teaching business owners how to make a business work and how to get more profits out of it. Business coaches can help you with Sales, Marketing, Business Planning, and much more. All things that will lead to more money for you.

3. Accountability – One of the biggest reasons business owners need a coach is accountability. As a business owner, there is rarely anyone holding you accountable each week to force you to grow your business. As a coaching client, we will work with you on what your goals and dreams are for your business and then push you to achieve them.

4. Someone to Listen to you – It’s often pretty lonely being a business owner. One of our biggest benefits is being there to listen to what’s going on in your business and your life and to just be a support system for you.

5. Focus on the Big Picture – As a coach, it’s my job to keep your eyes on the prize. Our coaching programs get you clear on your future and make sure you stay on track by always knowing where you are headed.

6. We Tell It Like it is – In business, you need someone on your team who isn’t afraid to be upfront and candid with you about your business, your plans, your strategies, your employees, and even your behavior. A coach will do just that. We won’t pull any punches, but we will work with you to find answers that will make your life better.

9 Stages of Selling

July 29, 2009

Most people that I talk to think they know how to sell.  But most people I talk to only have 1 or 2 of the basic 9 steps down.  This is why their closing percentage is 10 or 20%.  If you want to get your closing percentage to 50 or even 75%, here is an outline that will help you sell more deals and make more money.

1.  Make a Friend – Selling is all about relationships.

2.  Find common ground – People need to like you and it works best if they have something in common with you.

3.  Ask intelligent questions – Remember that you just need to have a conversation with people and that you want to learn about them.  The best way to do that is to ask questions.

4.  Dig deep – Don’t stop at surface level questions.  If someone tells you where they want to go on vacation, ask them “How long they have wanted to go there?”  Or  “What they plan to do while they are there?”  Really get an understanding of what that is important to them.

5.  Listen – Not much needs to be said here.  2 ears, 1 mouth, use proportionately….   You learn a lot about someone when you let them talk.

6.  Help them Visualize – Selling works best when people can visualize themselves using your product or service or reaping the benefits of them.

7.  Get a commitment – Nothing worse than having a great meeting with a prospect and then leaving them hanging.  You need to get a commitment for the next order, for next Tuesday, or a check/credit card today.  TIP:  Not doing this wastes the first 6 steps.

8.  Make them want to buy – I really hate selling.  I love helping people buy stuff, and people love to buy.  This is important because it will not only increase your sales it will bring you more repeat business and referrals.  It also eliminates buyers remorse.

9.  Ask for the money– This may be the toughest step for most sales people.  Many people just won’t ask for the money.  I’m not telling you to get crazy about this or act like a telemarketer (no offense to telemarketers), but at some point in the sales process, you have to say, “is this going on your credit card or are you paying with a check today?”  Doing this step alone will double your conversion rate.

What Have You Written Today?

July 15, 2009

No matter what industry you are in, it makes sense to write something each day.  You have some bit of unique knowledge about your industry or the way you perform that makes you special.  Writing it down and posting in a blog or some other place where people can read it, makes you more special.

A major benefit to writing is building credibility and getting your name out there.  And always remember that you don’t have to be a professional writer.  Just write the way you speak and be sure to spell check your writing.

It’s always good to put some links back to your website if you post on an external site like a blog, facebook, or some other site.

You have something to share so be sure and write it or type it before the thoughts are gone!

Google Alerts

July 15, 2009

Here’s a quick, but valuable suggestion.  I recently started monitoring Google Alerts for my name and industry.  Simply go to  and setup keyword alerts for any words you wish.  I have two setup that I monitor daily.  I focus on one for my name and one for business coaching.  This allows me to see any news posted about me or my industry. 

Very handy for many reasons.  One big reason is to see if someone is posting good or bad press about you on the web.  If they are posting good things about you, you can thank them.  If they are posting bad things about you, you can work with them to resolve these things.  And don’t kid yourself, no matter how great your service is, people are going to complain about you.  And here’s an insider tip:  They almost never complain to you if something is wrong.  So be smart and monitor your personal profile and your industry keywords.

On the industry side, it’s great to see some of the press that happens in your industry.  For example, Google’s CEO Eric Schmidt just posted a video on how everyone needs a coach.  It’s a great video and it shows how he didn’t think he needed a coach until he got one.  Here’s the video so you can check it out.

12 Proven Strategies to Boost Your Business During a Recession – eBook

July 7, 2009

Times are tough for many business owners, but here is a little secret. They don’t have to be. Here are 12 proven strategies that will get your business humming during any economic climate.

1.Give the best value – Never sell on just price. People want the best value and are usually willing to pay for it.

2.Market to your customers – Current customers are 7 times more likely to buy from you than someone who doesn’t know you.

3.Get a website that works – If you don’t have a website that works, you are missing out. 60% of all consumers in America search the web before making even the smallest purchases these days.

4.Business networking – Get out and meet other business owners. It’s not who you know in business as much as it is who knows you. Meet people and provide value to them. They will return the favor with business for you.

5.Customer service – I have done business in over 80 countries. The one thing I hear most in those countries is the need for customer service. An extra smile, a cute note on a bill, or a simple “is there anything else I can do for you” go a long way.

6.Create a business plan – I’m not talking about a 30 page proposal for a bank. I’m talking about a 2 page action plan with weekly steps toward your business goals. Always know where you are heading.

7. Collections – Make sure you are on top of the money people owe you. Show some concern and be fair but firm.

8. Focus on your strengths – You’ve probably heard this one all your life, but are you doing it? Do what you do best and beat all the rest.

9. Keep your business tidy – Chaos repels customers and the best employees. Make sure you keep things neat and clean at all times and you will attract more business.

10. Know your numbers – You need to know your break even on the day, not just the month. Have sales targets per day. Understand where you are at any given point in the month.

11. Get some training and help – The best business owners and sales people go to 3 or 4 training sessions per year or have business coaches they meet with regularly.

12. Social Media – Learn how to connect with your clients on their terms in a setting that suits them. Facebook, twitter, and wordpress blogs are a great place to start.

Family Friday

March 29, 2009

We recently implemented Family Friday at my office.  It’s an idea from my Army days where we would leave early one day a week.  Our office chose Friday.  So each Friday we leave at 3 instead of 5.  It allows everyone to beat the rush hour traffic, get a jump on their weekend, and spend a bit more time with their family.

Morale has instantly increased on those days.  I’ve gotten several comments from our team about this being a great thing.  Best of all is that it is really free for the company to do.  I have found that everyone still gets their job done and that customer calls or anything that happens after 3 still gets handled.

So next time you are looking for a free way to boost morale, add Family Friday to your list of benefits of working for your company.  Your team will love it and it won’t cost you anything.

We are now thinking about no email Friday.  That’s a tip from one of our folks right out of the new What Would Google Do book.  I think it’s an interesting idea.  The concept is that you don’t send email internally on that day.  Of course some departments will still have to in order to communicate with clients, partners, and vendors but a lot of the company can go without for a whole day.